Last Updated: 12-02-2026

Welcome to Herbal Journey. Aapki privacy hamare liye bahut important hai. Yeh Privacy Policy document batata hai ki hum kaunsi information collect karte hain, kaise use karte hain, aur kaise protect karte hain jab aap hamari website use karte ho.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Hum following types ki information collect kar sakte hain:

✅ Personal Information

  • Name
  • Email address
  • Mobile number
  • Shipping & billing address
  • Payment details (processed via secure payment gateways)

✅ Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Pages visited
  • Time spent on website

2. How We Use Your Information

Collected information ka use hum in purposes ke liye karte hain:

  • Orders process karne ke liye
  • Products deliver karne ke liye
  • Customer support provide karne ke liye
  • Order updates aur notifications bhejne ke liye
  • Website improve karne ke liye
  • Marketing & promotional emails bhejne ke liye (agar aap consent dete ho)

3. Cookies Policy

Hamari website cookies use karti hai better user experience ke liye. Cookies help karti hain:

  • User preferences remember karne mein
  • Cart data store karne mein
  • Website performance improve karne mein

Aap browser settings se cookies disable kar sakte ho.

4. Data Sharing Policy

Hum aapki personal information sell nahi karte. Limited cases mein data share ho sakta hai:

  • Delivery partners ke saath
  • Payment gateway providers ke saath
  • Legal authorities ke saath (agar required ho by law)

5. Data Security

Hum reasonable security measures use karte hain taaki aapki information safe rahe. Lekin internet par 100% secure transmission guarantee nahi hoti.

6. Third-Party Services

Hamari website third-party services use kar sakti hai:

  • Payment gateways
  • Shipping partners
  • Analytics tools

Inki apni privacy policies hoti hain — hum recommend karte hain aap unhe bhi read karein.

7. Your Rights

Aapke paas right hai:

  • Apna data access karne ka
  • Data correction request karne ka
  • Data delete request karne ka
  • Marketing emails se unsubscribe karne ka

Request ke liye hume contact karein.

8. Children’s Privacy

Hamari website knowingly 13 saal se kam age ke children ka data collect nahi karti. Agar aisa data milta hai to hum turant remove karte hain.

9. Changes to Privacy Policy

Hum kabhi bhi Privacy Policy update kar sakte hain. Updated version isi page par publish kiya jayega.